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Return to shopYour use of this Website is subject to these terms and conditions. By accessing the Website, you confirm your full acceptance of them. If you do not agree with any part of these terms, please refrain from using the Website.
Please read these Terms carefully before using the Service.
Access to and use of this Service is governed by these Terms, which apply to all visitors, users, and any other individuals engaging with the Service. By accessing or using the Service, you acknowledge and accept these Terms in full. If you do not agree, you are not permitted to use the Service.
Provider Information
Company Name: ЕАꓢҮ АΝD FАꓢΤ LІΜΙΤЕD
Company number: 15967964
Address: 30 Bell Cres, Manchester, United Kingdom, M11 3UA
Email: support@delrigo.com
Website: delrigo.com
Service and Delivery
Scope of Terms
These Terms apply to purchases of digital products in the form of keys granting access to third-party software licenses. Purchases may be made on delrigo either as a registered user or as a guest (without prior registration).Ordering Process
Product key purchases can be initiated by selecting the relevant option during checkout on delrigo, where available.
To complete a purchase, you must confirm acceptance of these Terms.
Delrigo requires your email address to deliver the product key and to comply with anti-money laundering obligations.
Completion of Transaction
A transaction is considered complete once you click “Place Order”, authorize the payment, and the payment is successfully confirmed.
Following confirmation, delrigo will send you an order confirmation and the product key to the email address provided at checkout.
Product key activation instructions will be delivered together with the product key via email.
Email Requirement
The email you provide during checkout is essential for delivery and serves as proof of rightful purchase.
If you provide an incorrect email address, or if you lose access to it, you may not be able to retrieve your product key.
Refunds will not be issued in such cases, except under exceptional circumstances at the sole discretion of delrigo.com. Please contact Customer Support for assistance.
Receipts and Invoices
A purchase receipt will be sent to your email upon successful transaction.
To request an invoice, please contact Customer Support.
Content
Content Responsibility
Our Service enables users to upload, link, store, share, and otherwise make available information, text, graphics, videos, and other materials (“Content”). You are solely responsible for any Content you provide, including its legality, reliability, and appropriateness.License Grant
By submitting or sharing Content through the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, modify, display, distribute, and reproduce such Content within the Service. While you retain ownership of your Content, this license permits us to make it accessible to other users, who may interact with it in accordance with these Terms.User Representations
By providing Content, you represent and warrant that:(i) you either own the Content or have obtained the necessary rights and permissions to use and license it, and
(ii) your submission and use of the Content does not infringe any privacy, copyright, contractual, or other third-party rights.
Accounts
Accurate Information
When registering an account with us, you must provide information that is accurate, complete, and kept up to date. Failure to do so may result in the suspension or immediate termination of your account.Account Security
You are solely responsible for maintaining the confidentiality of your account credentials, including your password.
You are responsible for all activities carried out under your account.
You agree not to disclose your password to any third party and to promptly notify us of any unauthorized access or security breach.
Username Restrictions
Usernames must not be offensive, misleading, inappropriate, or infringe upon the rights of others, including names protected by trademarks or intellectual property laws.Multiple Accounts
The creation or use of multiple accounts by the same individual is strictly prohibited.
Copyright Policy
We respect the intellectual property rights of others and take claims of infringement seriously. If you believe that any Content available on the Service violates your copyright or other intellectual property rights, you may submit a written notice to support@delrigo.com with the subject line: “Copyright Infringement.” Your notice should include sufficient details of the alleged infringement to allow us to investigate and take appropriate action.
Please note that you may be held liable for damages (including legal costs and attorney’s fees) if you knowingly and materially misrepresent that Content on the Service is infringing your rights.
Intellectual Property
All original content made available through the Service — including, but not limited to, text, graphics, design elements, features, and functionality (excluding user-generated Content) — is and will remain the exclusive property of delrigo and its licensors.
The Service, along with its content and design, is protected by copyright, trademark, and other applicable intellectual property laws in the United Kingdom and internationally.
You may not use any of our trademarks, logos, or trade dress without obtaining prior written consent from delrigo.
Links to Third-Party Websites
The Service may include links to third-party websites or services that are not owned or operated by delrigo. We do not control, and are not responsible for, the content, privacy practices, or terms of use of any such external websites or services.
You acknowledge and agree that delrigo shall not be held liable for any damages or losses arising from your use of, or reliance on, any third-party websites or services.
We strongly recommend that you review the terms of service and privacy policies of any third-party websites you access.
Returns and Refunds
General Rule
As digital products are typically available for immediate use after purchase, returns are generally not accepted once delivery has been completed, except as outlined below.Eligibility for Return
A return may be considered only under the following conditions:The digital product has not been used and can be verified as unused.
The delivered product does not match the description provided on our website, and this has been confirmed by our Customer Support team.
The digital product was previously accessed before your purchase.
A confirmed breach of our platform’s usage policy has occurred.
Eligibility for Refund
Refunds will be granted in the following circumstances:A duplicate payment was processed for the same product.
The product is defective, and the issue cannot be resolved within a reasonable period.
Requesting a Refund
To request a refund, you must contact us within 14 days of purchase and provide:Your order ID.
Reason for the refund request (optional).
Any supporting evidence, if applicable.
Once your request is received, it will be reviewed by our team. If approved, the refund will be processed to your original payment method.
Non-Eligible Purchases
Refunds and returns will not be issued in the following cases:The product has already been delivered and used.
Issues arise due to buyer error, including but not limited to misunderstandings about the product or its compatibility.
Refund Processing Time
Approved refunds will typically be processed within 5–10 business days. The exact timing may vary depending on your bank or payment provider.Delayed or Missing Refunds
If you have not received your refund within the expected timeframe, please first check with your bank or credit card provider. If the issue remains unresolved, contact our Customer Support team for assistance.
Termination
We reserve the right to suspend or terminate your account, at our sole discretion, with immediate effect and without prior notice or liability, including (but not limited to) cases of violation of these Terms.
Upon termination, your access to the Service will end immediately. You may also choose to terminate your account at any time by discontinuing your use of the Service.
Limitation of Liability
To the maximum extent permitted by law, delrigo, its employees, directors, affiliates, partners, and suppliers shall not be held liable for any indirect, incidental, special, or consequential damages. This includes, but is not limited to, loss of profits, data, goodwill, or other intangible losses arising from:
Your use of, or inability to use, the Service.
Any conduct, content, or actions of third parties on the Service.
Unauthorized access to, alteration of, or misuse of your data.
Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis, without any warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that:
The Service will function uninterrupted, secure, or error-free.
The Service will be free of viruses, malware, or other harmful components.
Any results, information, or outcomes obtained from the use of the Service will be accurate, reliable, or meet your expectations.
Governing Law
These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict-of-law provisions.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. In the event of significant changes, we will make reasonable efforts to provide at least 30 days’ notice prior to the changes taking effect.
By continuing to access or use the Service after the updated Terms become effective, you agree to be bound by them. If you do not agree with the revised Terms, you must discontinue your use of the Service.
Contact Information
If you have any questions about these Terms, please contact us at support@delrigo.com